Research has shown that 53% of customer loyalty comes from the sales experience. You risk falling behind competitors if you do not use a modern Customer Experience (CX) solution.
Optimize every customer engagement with CX solutions from Xiums
Improve the customer experience with easy to use cloud CX platform that wins customer loyalty and is easy to scale
Deliver convenient E-Commerce experience designed for SME retail, consumer goods, and direct to consumer industries.
Customer Data Cloud
Get meaningful insights into important customer data. Grant portal access to customers and drive visibility and engagements.
Set up lead routing to ensure no lead goes unnoticed and that the right sales reps follow up on leads in a timely manner.
Marketing Cloud Solution
Put your marketing on autopilot. Automate and scale up your business with omnichannel customer engagement.
Engage customers with user friendly quotes. Increase sales while improving deal velocity and protecting margin.
Deliver outstanding service to customers. Empower service teams with tools that solve inquiries quickly.
At every stage of the customer journey, OPEX 365 provide a world class, user friendly, and integrated CX suite for a frictionless, customer engagement experience.
Unleash new growth opportunities and make your enterprise intelligent, more flexible, more accurate and more efficient.
Digital revolution is the new reality. 90% of future B2B operations between companies and their customers will be made digital, with self-serve information available 24/7.
We are leaders in transforming businesses into digital enterprises. You will take control of your business, deliver better customer experience, and maximize your business potential.
B2B customers demand customer experience that’s so simple like B2C. It is crucial to meet the customer demands now to remain competitive in the digital world.
It’s time to move from pen, paper and excel sheets to Xiums data-driven Customer Experience platform. Achieve better results for your business!