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OPEX 365 from Xiums is a cloud Customer Experience (CX)  platform that brings e-commerce, CRM, sales, marketing, service, analytics and other support applications in one single integrated platform to provide users with easy customer engagement experience.

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Why CX ?

Experience is everything. Get it right.

Research has shown that 53% of customer loyalty comes from the sales experience. You risk falling behind competitors if you do not use a modern Customer Experience (CX) solution.

  • B2C-level experiences in the B2B space are now expected.
  • Market trends making imperative for B2B organizations to transform their CX.
  • Increasing competition via low-cost digital channels.
Why XIUMS ?

We make it fast and easy for business to delight customers and employees

Optimize every customer engagement with CX solutions from Xiums

Improve the customer experience with easy to use cloud CX platform that wins customer loyalty and is easy to scale

see our portfolio of solutions

Connected cloud solutions for better data-driven insights

E-Commerce Cloud
Solution

Deliver convenient E-Commerce experience designed for SME retail, consumer goods, and direct to consumer industries.

Customer Data Cloud
Solution

Get meaningful insights into important customer data. Grant portal access to customers and drive visibility and engagements.

CRM Cloud
Solution

 Set up lead routing to ensure no lead goes unnoticed and that the right sales reps follow up on leads in a timely manner.

Marketing Cloud  Solution

Put your marketing on autopilot.  Automate and scale up your business with omnichannel customer engagement.

Sales Cloud
Solution

Engage customers with user friendly quotes. Increase sales while improving deal velocity and protecting margin.

Service Cloud
Solution

Deliver outstanding service to customers. Empower service teams with tools that solve inquiries quickly.

About XIUMS

Deliver Experiences
That Turn Customers into Advocates

Give your buyer the freedom to choose you every time.

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Why OPEX 365?

Make the move today to lead tomorrow

At every stage of the customer journey, OPEX 365 provide a world class, user friendly, and integrated CX suite for a frictionless, customer engagement experience.

  • Single end-to-end CX solution spanning front office to back office
  • Simplify the buying experience from awareness to conversion and fulfillment.
  • An Enterprise Commerce platform with all the core commerce capabilities & flexibility.
Simple and Clear steps

Using Xiums

Join XIUMS

Expand Your Business Globally

Unleash new growth opportunities and make your enterprise intelligent, more flexible, more accurate and more efficient.

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Frequently Asked Questions

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Time to Open New Horizons

It’s time to move from pen, paper and excel sheets to Xiums data-driven Customer Experience platform. Achieve better results for your business!

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and learn more on how our product can help you.